Privacy Policy

1. Overview

Yaoshg Intelligent Equipment Co., Ltd. ("Yaoshg", "we", "us") respects your privacy. This Privacy Policy explains what personal data we collect when you visit our website or submit an inquiry, how we use it, and the choices available to you.

This policy applies to yaoshg.com and related web properties operated by Yaoshg for business-to-business communication about flexible packaging machinery.

2. Data Controller

Yaoshg Intelligent Equipment Co., Ltd., Rui'an, Wenzhou, Zhejiang, China, is the controller of personal data collected through this website unless otherwise stated in a signed customer agreement.

Contact: sales@yaoshg.com

3. Information We Collect

Information you provide: name, company, email address, phone number, country, request type, product interest, and message content submitted through our contact form or email correspondence.

Technical information: IP address, browser type, device information, pages viewed, and referral source collected automatically through standard server logs and analytics tools used to secure and improve the website.

We do not intentionally collect sensitive categories of personal data (such as health, biometric, or government ID numbers) through this website.

4. How We Use Your Information

Respond to product, service, and support inquiries; prepare quotations and application discussions.

Maintain customer and prospect records for sales follow-up and relationship management.

Operate, secure, and improve website performance and user experience.

Comply with legal obligations, enforce our Terms & Conditions, and protect against fraud or misuse.

We do not sell your personal data to third parties.

5. Legal Bases for Processing (EEA/UK Visitors)

Where the GDPR or UK GDPR applies, we process personal data on the basis of: (a) legitimate interests in responding to business inquiries and operating our website; (b) steps taken at your request prior to entering a contract; and (c) compliance with legal obligations where required.

You may object to processing based on legitimate interests where applicable law provides that right.

6. Data Retention

Inquiry records are retained for as long as necessary to respond to your request, manage an active sales or service relationship, and meet record-keeping requirements—typically up to seven years for business correspondence unless a longer period is required by law or an active contract.

Server logs are retained for a limited period appropriate for security monitoring and troubleshooting.

7. Sharing & Processors

We may share personal data with trusted service providers who assist with hosting, email delivery, CRM, or IT support, under contractual obligations to protect data and use it only for specified purposes.

We may disclose information if required by law, court order, or to protect the rights, property, or safety of Yaoshg, our customers, or others.

If Yaoshg is involved in a merger, acquisition, or asset sale, personal data may be transferred as part of that transaction subject to continued protection consistent with this policy.

8. International Transfers

Yaoshg is based in China. If you submit data from another country, your information may be transferred to and processed in China or other countries where our service providers operate.

Where required, we implement appropriate safeguards for cross-border transfers, such as standard contractual clauses or equivalent mechanisms recognized under applicable law.

9. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system is completely secure; please avoid sending confidential production data through the general contact form.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability or withdrawal of consent where processing is consent-based.

To exercise these rights, contact sales@yaoshg.com. We may need to verify your identity before responding. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

11. Cookies & Similar Technologies

This website may use essential cookies required for security and basic functionality. If analytics or marketing cookies are introduced in the future, we will update this policy and, where required, request consent before non-essential cookies are placed.

You can control cookies through your browser settings; disabling cookies may affect site functionality.

12. Children

This website is intended for business users and is not directed to children under 16. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest version. Material changes will be posted on this page.

14. Contact

Privacy questions or requests: sales@yaoshg.com